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About personal information protection

SecureBrain Corporation has been certified with the PrivacyMark, recognition that is given by JIPDEC (formerly Japan Information Processing and Development Center) to enterprises who handle personal information appropriately.
To JIPDEC’s PrivacyMark Promotion Center website

To JIPDEC’s PrivacyMark Promotion Center website

About personal information protection

As threats on the Internet become ever more diverse, SecureBrain Corporation (hereinafter referred to as “Company”), as a dedicated cyber security company that ensures IT security for enterprises and companies providing Web services, handles a variety of information including some received from customers under our mission, “Protecting all people from cybercrimes”.Accordingly, SecureBrain strives to establish an information management system and its thorough implementation to respect the value of such information. Based on this background, in terms of personal information protection, SecureBrain has established a personal information protection management system compliant with JIS Q15001 and the Act on the Protection of Personal Information, and also specifies the following personal information protection policy, ensures it is disseminated to our directors and employees, and that the general public can easily obtain the same. Then, we strive to protect personal information appropriately in accordance with this policy.

Personal Information Protection Policy

  1. Establishment of rules concerning personal information protection and continuous improvement of the personal information protection management system. SecureBrain ensures its directors and employees are fully aware of the importance of protecting personal information, has established management rules on how to use and protect personal information appropriately, and steadfastly implements its personal information protection management system as well as maintaining and continuously improving the system.
  2. Acquisition, use, and provision of personal information, and prohibition on any utilization other than for intended purposes. SecureBrain has established a management system to protect personal information for business activities in accordance with each business status with due consideration on receiving personal information, and appropriately acquires, uses, and provides personal information in accordance with its predetermined rules. SecureBrain will not utilize said information for any purpose other than intended, and takes measures to ensure that.
  3. Implementation of safety measures and corrective actions. SecureBrain implements safety measures including information security measures to ensure the accuracy and safety of personal information, and strives to prevent any leakage, loss of or damage to said personal information. In the event of any safety related issues, SecureBrain will also identify the cause, and take corrective action.
  4. Compliance with laws, regulations, guidelines, and rules. SecureBrain complies with the laws, Japanese government policies, and other rules regarding the handling of personal information. SecureBrain also conforms our company’s rules related to personal information protection to these laws, policies and other rules.
  5. SecureBrain respects the rights of each individual whose personal information it holds, and will respond in good faith to any request for disclosure, correction or deletion of personal information, or if refusal to use or provide same is requested by the person concerned, or complaint, or request for consultation is received.

Definition of personal information measures for protection

Regarding the definitions, personal information refers to information concerning individuals, such that a specific individual could be identified from their name, numbers allocated per description or person such as date of birth, codes or other symbols, image or voice data, that are contained in the information (including any information that does not by itself identify specific individuals, but could easily be used to identify specific individuals by cross-referencing with other information). In addition, not only information that can be used to identify individuals, but also any information that represents personal facts, decisions or evaluations, regarding attributes such as individual’s physical, property, occupation, and title are included as personal information. SecureBrain has assigned a person responsible for handling personal information based on “SecureBrain’s concept for personal information protection” and the “Personal information protection policy”, and makes the utmost effort to protect and manage personal information with the greatest care. SecureBrain also strives to protect personal information with due consideration for the following from the perspective of further ensuring the protection of rights and interests of said individuals, such as consumers.

Acquisition of personal information and utilization purpose

SecureBrain acquires and utilizes personal information only within the scope necessary to achieve the following purposes regarding its business activities, mainly concerning the development, sales, and service provision of Internet security solutions.

  1. Personal information concerning customers (personal information to be disclosed)
    Implementation of contract concluded with customers
    Contact for business discussions or meetings with customers
    Provision of follow-up service for products
    Sending information about holding events, new products and services
    Response to enquiries
    Analysis and surveys to further enhance products and services
    Response to other consultations or your requests
  2. Personal information concerning directors and employees, etc. of clients and other companies (personal information to be disclosed)
    Contact required for business, and business discussions, etc.
    Client information management, payment and income processing
  3. Personal information concerning employees in public office and civil servants, etc. (personal information to be disclosed)
    Contact, reports, and enquiries, etc. required for business to governing agencies
  4. Personal information entrusted by clients
    Any personal information acquired by other enterprises to be handled when SecureBrain conducts services entrusted by other enterprises (e.g. development, sales, and service provision, etc. for Internet security solutions) will only be used within the scope necessary to implement said entrusted services.
  5. Personal information concerning recruitment applicants (personal information to be disclosed)
    SecureBrain’s recruitment activities, such as contacting and sending information materials about selection and recruitment
  6. Personal information concerning employees and retirees (personal information to be disclosed)
    Fulfillment of obligations and contact for employment, personnel management, and labor-related laws and regulations

Provision to third parties

About the handling of personal information entrusted by outsourcers

SecureBrain may receive personal information owned by customers (personal information, etc. acquired in association with customers’ business activities) in relation to the outsourced development, sale, or service provision, etc. of Internet security solutions. SecureBrain handles all personal information in accordance with the requirements for personal information, such as SecureBrain’s personal information protection policy and non-disclosure agreements, etc. concluded with our customers.

About the handling of specific personal information

About Cookies and Web beacons

SecureBrain’s Website uses cookies(*1) and Web beacons (clear GIFs)(*2) in some places for the added convenience of users. Users can decline to receive cookies, or received a warning when receiving a cookie by changing their Web browser setting. Please refer to the explanation for the browser used for further details. Users can decline Web beacons by refusing receipt or cookies.However, please note that declining to receive cookies may render all or part of the services provided by us via the Website impossible.

Explanation of terms

*1: Cookies
Refers to information exchanged between the Web server that manages the Website and the user’s web browser. Cookies may be stored as a file on the user’s computer. When cookies are used, the web server can record which pages of the website were visited by the specific computer.   However, we are not able to identify the user unless they input their own personal information on the Website.

*2 Web beacons
Refers to technology that works together with cookies and allow a user to know how many times a specific page was accessed. However, we are not able to identify the user unless they input their own personal information when receiving cookies.

About using Google Analytics

Our website uses Google Analytics, a Google service, to keep track of your website visits. With Google Analytics, Google collects, records, and analyzes your website visit history based on cookies that we issue. We receive the analysis results from Google, and keep track of your website visits. Customers can also stop the collection of customer information using our Google Analytics by disabling Google Analytics in the browser add-on settings. In addition, information collected by Google Analytics is managed by Google based on Google’s privacy policy.

Google Analytics Terms of Service

Google Privacy Policy

Google Analytics Opt-out Browser Add-on

About social media services used on this site

When you browse a page on which other social media (SNS) buttons are installed on the site, information about the visitor may be sent to the SNS. Please confirm the privacy policy etc. of other SNS services used in the site by browsing that of each company.

facebook Data Policy

Twitter Privacy Policy

YouTube Policies and Safety

About requests to disclose personal information, etc., and statements of complaints

Please go through the following procedures to request disclosure, correction, addition, deletion, suspension of use, suspension of provision to third parties, or notification of use purpose (hereinafter, referred to as “Disclosure, etc.”) of personal information of the person concerned retained by us, or state complaints.

  1. Request by the person concerned for Disclosure, etc. of personal information provided to SecureBrain’s sales department.
    Please contact the relevant sales department.
  2. Request by the person concerned for Disclosure, etc. of personal information provided via SecureBrain’s Website.
    Please contact the department that manages the relevant homepage.
  3. Request for Disclosure, etc. of personal information other than (1) and (2) above.
    Please see “About requests for disclosure, etc.” for details of requests for Disclosure, etc.
  4. Complaints concerning SecureBrain’s personal information handling.
    Please fill in the “Statement of complaint about the handling of personal information” (PDF format, 54 KB), and send it to the following “Contact for enquiries.”

Contact for enquiries

The person in charge of personal information, SecureBrain Corporation
Enquiries by email

Requests to the user

  1. Most of the services we provide can be used without requiring the personal information of the user. However, please understand that some services cannot be provided if the user does not provide personal information to us.
  2. Please also understand that SecureBrain is not responsible for ensuring the security of personal information on Websites other than SecureBrain’s that are linked from SecureBrain’s Website.
  3. By inputting personal information on SecureBrain’s Website, it is implicitly assumed that the user accepts the terms under “About personal information protection.” If the user does not agree with the terms under “About personal information protection,” use of the services SecureBrain provides (including responding to enquiries, etc.) may not be possible. Users aged 14 or younger must first obtain their guardian’s agreement in advance before entering their personal information.


Enquiries about this page

Please submit any enquiries about this page (“About personal information protection”) except for requests for Disclosure, etc. of personal information, or statement of complaints (See “About requests for disclosure, etc. of personal information, or statement of complaints” for details) by email to the following address, or by post. When submitting any questions or comments, please read this page (“About personal information protection”) and agree to the details described. Please understand that questions cannot be answered without such agreement. Any personal information submitted will be deleted once the questions have been answered, and we do not retain said personal information.

Contact for enquiries

The person in charge of personal information, SecureBrain Corporation

Postal address:

Personal Information Protection Secretariat
Kioicho Building, 7th floor
3-12 Kioicho, Chiyoda-ku
Tokyo, Japan 102-0094

Please include the following details when submitting postal enquiries.
Enquiry details (indispensable)
Name (indispensable)
Affiliation (occupation, school name, etc.)
Email address (indispensable)
Telephone number*
(*) Indispensable if not using an email address

Enterprise name and personal information protection manager

Enterprise name: SecureBrain Corporation
Personal information protection manager: Motoaki Yamamura, COO

Authorized personal information protection organization by which SecureBrain is certified

SecureBrain is certified by JIPDEC, an authorized personal information protection organization. Complaints concerning certified enterprise’s handling of personal information can be directed to JIPDEC. Name of the authorized personal information protection organization, and address to send complaints for resolution:
Name of the authorized personal information protection organization: JIPDEC

Attention: Complaint Consultation Office for personal information protection
Address: Roppongi First Building, 12th floor, 9-9 Roppongi 1-chome,
Minato-ku, Tokyo, Japan 106-0032
Telephone: 03-5860-7565 / 0120-700-779